kudirat

Make.com E-Commerce Order Processing Automation

Sep 2026 - Present • 2 mos

TrendCart Online Store was manually processing customer orders, updating spreadsheets, and sending confirmation emails. As order volume increased, this created delays and increased the possibility of incorrect customer and order information. I built a Make.com automation that connected the store's order form with Google Sheets and Gmail. Every new order was automatically captured and processed through a structured scenario. The workflow calculated order information, checked required fields, updated the appropriate spreadsheet records, and triggered personalized confirmation emails. I implemented Make.com routers, filters, variables, data mapping, and conditional logic to handle different order types and prevent incomplete submissions from continuing through the workflow. Additional error-handling logic was added to make the scenario easier to monitor and maintain. The completed system significantly reduced repetitive order-processing tasks and created a more organized automated workflow for the store's daily operations.

Make.com CRM Lead Automation & Sales Workflow

Aug 2026 - Present • 3 mos

Vertex Growth Agency was struggling with manual lead processing across website forms, Google Sheets, and their CRM. New leads were often delayed, duplicated, or assigned to the wrong sales representative. They needed a reliable Make.com automation system to centralize lead capture and improve follow-up. I designed and implemented a complete Make.com workflow that captured new form submissions, validated lead information, searched existing CRM records, and automatically created or updated contacts. Using Make.com routers and filters, leads were classified according to their source, service interest, and qualification status before being routed to the correct sales pipeline. I also integrated Gmail for automated notifications and follow-up messages. Webhooks, data mapping, conditional logic, and error-handling steps were added to improve reliability. The final automation reduced manual lead processing, improved CRM data accuracy, and gave the sales team a consistent workflow for managing new opportunities.

Make.com Inventory Management Automation

Aug 2026 - Present • 3 mos

UrbanCart Retail was managing inventory manually across different spreadsheets, making it difficult to keep stock information synchronized. I built a Make.com inventory automation that connected their sales information with Google Sheets and their internal product records. New orders automatically triggered inventory updates, while low-stock conditions generated notifications for the appropriate team member. The workflow used routers, filters, search records, update modules, variables, and conditional logic to manage inventory changes. The completed automation improved inventory visibility, reduced repetitive spreadsheet updates, and provided the business with a more reliable automated stock-management process.