r
rehjotaku

Ronnel D

@rehjotaku

Technical Virtual Assistant

Philippines
Anglais, Tagalog
Certaines informations sont présentées en anglais.
À propos de moi
I am a Technical Virtual Assistant and IT Support professional with 19+ years of experience helping businesses solve technical problems. My background covers ISP and telecom support, networking, and back-office operations. I specialize in technical documentation, CRM maintenance, and AI-assisted digital tasks to keep day-to-day work moving efficiently.... Plus d’infos

Compétences

r
rehjotaku
Ronnel D
hors ligne • 

Voir mes services

Assistance technique
I will troubleshoot your computer, wifi, router, network, or IT issue
De15 $US / projetPlus de détails

Portfolio

Expérience professionnelle

Alorica

Technical Support Specialist

Alorica • Temps plein

Feb 2007 - Jun 2016 • 9 yrs 4 mos

Delivered Level 1 and Level 2 technical support for D-Link networking devices including routers, switches, and IP cameras. Diagnosed complex networking issues such as WiFi connectivity and firmware updates. Also provided dedicated hardware and software support for Gateway and eMachines PCs, covering OS errors, driver updates, and device configuration for North American customers.