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reina
@reinanagafuji
Your Professional Japanese Partner
Japon
Japonais, Anglais
À propos de moi
Hi! I'm Reina, based in Tokyo, Japan.
Having lived in the US for four years, I bridge the gap between Western and Japanese cultures seamlessly. I deliver the high-end hospitality and meticulous precision mastered through my career in the aviation and medical sectors.
Background:
International Ground Staff, Major Japanese Airline (4.5 years): Specialist in high-level etiquette and managing complex passenger inquiries.
Medical Administration (3 years): Expert in high-level coordination and handling sensitive information at a Tokyo-based clinic.
Hobbies: Travel (Finding hidden gems), Yoga
Compétences
reina
hors ligne •
Temps de réponse moyen de 8 heures
Voir mes services
Assistance client
I will make professional phone calls in japan for you
Assistance générale
I will be your japanese virtual assistant for admin and support
Portfolio
Expérience professionnelle
In-house designer
Bansei Ayurveda • Temps plein
Jan 2026 - Present • 5 mos
・Created Japanese banners, Instagram posts, and other marketing materials. ・Designed content tailored to Japanese audiences for social media and advertising. ・Combined creativity with marketing knowledge to produce clear, attractive, and effective visuals.
medical administration
Tokyo Business Clinic • Temps plein
Aug 2022 - May 2025 • 2 yrs 9 mos
・Supported foreign patients with scheduling, communication, and follow-up. ・Ensured clear, friendly, and professional interactions in English and Japanese. ・Built trust with international clients through accurate and culturally sensitive communication.
airline ground crew
ANA • Temps plein
Apr 2018 - Aug 2022 • 4 yrs 4 mos
・Assisted international passengers with check-in, boarding, and inquiries. ・Provided polite, professional, and culturally appropriate support in English and Japanese. ・Developed strong communication and problem-solving skills for customer service.
