r
reivincani

Rei Vincani

@reivincani

Keeping Systems Running and Channels Active

Albanie
Anglais, Italien
Certaines informations sont présentées en anglais.
À propos de moi
Remote IT Support / Help Desk Specialist 5+ years supporting users remotely – Windows, connectivity, software & security issues. Why choose me? • Fast resolution (usually in 20–30 minutes) • Clear communication • No fix = no payment • Professional approach • 100% Satisfaction... Plus d’infos

Compétences

r
reivincani
Rei Vincani
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Assistance technique
I will provide remote IT help desk support for your PC
De15 $US / projetPlus de détails

Expérience professionnelle

IT Specialist

MOD • Temps plein

Jul 2021 - Present • 4 yrs 10 mos

IT & Network Support Specialist Public Institution / Ministry Provide daily IT support for staff, ensuring uninterrupted operation of workstations, software, and internal systems. Maintain, configure, and troubleshoot computer networks (LAN/WAN), including switches, routers, and network security components. Support the operation and maintenance of institutional IT infrastructure, ensuring compliance with internal policies and security standards. Assist in the installation, configuration, and maintenance of hardware and software systems. Monitor system performance and respond to technical incidents in a timely and professional manner. Support users with access management, basic cybersecurity practices, and data protection procedures. Collaborate with internal teams and external vendors to ensure reliable and secure IT services.