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BurakSahin
@remoteburak
Customer Support Specialist
Turquie
Anglais, Espagnol, Italien
À propos de moi
As a Mechanical Engineer, I bring a highly disciplined, analytical approach to remote Customer Support. Having managed complex workflows in demanding environments, I possess advanced crisis-management skills and high stress tolerance. I am fully equipped to handle high-standard Live Chat, Email, and Ticket management. Operating from an optimized home office with high-speed fiber internet and modern hardware, I am flexible for evening/night shifts. My focus is to resolve customer inquiries efficiently and maximize satisfaction.
Compétences
BurakSahin
hors ligne •
Temps de réponse moyen de 8 heures
Voir mes services
Assistance client
I will be your virtual assistant for customer support and live chat
Expérience professionnelle
Mechanical Engineering Intern (Energy & Infrastructure)
Engineerforce • Temps partiel
Jul 2021 - Present • 5 yrs 1 mo
As a Project & Operations Engineer at Engineerforce, I manage and optimize complex workflow processes, ensuring high-standard operational efficiency. My role involves heavy multitasking, coordinating between cross-functional teams, and making rapid, solution-oriented decisions under tight schedules. By combining my background in mechanical engineering with process management, I resolve operational crises and streamline communication channels to guarantee seamless project delivery.
