r
resprout_njoki

Maurine N

@resprout_njoki
5,0(6)

Level 1

Business Operations and System Analyst

Kenya
Swahili, Anglais
Certaines informations sont présentées en anglais.
À propos de moi
I design and build custom automated systems that save businesses time and money. With 7+ years of experience in business operations, IT & client experience, I bring efficiency to businesses and teams. I deliver: ☑️Workflow strategy and mapping ☑️Smart booking & scheduling systems ☑️Custom client & CRM systems ☑️Educational systems ☑️Project & operational systems ☑️Tool Integrations & automations ☑️Process optimization Using industry-leading tools, I design systems that are intuitive, scalable & aligned with your organisational goals. Let’s talk about your vision. Send me a message.... Plus d’infos

Compétences

r
resprout_njoki
Maurine N
15 $US/heure
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Gestion de la relation client
I will set up full client booking system, calendly, acuity, zapier
5,0(4)
Gestion de la relation client
I will set up booking systems dubsado, paperbell, calendly and more
5,0(2)

Vous souhaitez travailler sur une base horaire ?

Dites à Maurine N ce dont vous avez besoin.

15 $US

/

heure

Portfolio

Expérience professionnelle

Freelance

Business Operations and System Analyst

Freelance • Freelance

Aug 2022 - Present3 yrs 9 mos

Successfully delivered 30+ multi-phase operational projects end-to-end for global clients, consistently meeting on-time project deliveries. Analysed, built, and redesigned core workflows, achieving an average of 35% productivity increase for client teams through introducing clean processes and bottleneck removal. Implemented efficient SaaS tools and systems, driving 30%+ user adoption within the first 60–90 days with setup, training, and launch support. Built KPI dashboards and executive reporting frameworks using Tableau, Excel, and SQL, enabling faster data-driven decisions and improved visibility. Created and documented Standard Operating Procedures (SOPs), including step-by-step guides, checklists, and automation flows (using Zapier), reducing onboarding time and ensuring consistent operations.

6 Avis
5,0

(6)
(0)
(0)
(0)
(0)
Détails de la notation
  • Niveau de communication avec le freelance
    5
  • Qualité de la livraison
    5
  • Valeur de la livraison
    5
1 à 5 avis sur 6
Trier par
Les plus pertinents
    A
    image-docs

    allison_books

    Client récurrent

    US

    États-Unis

    5

    Working with Maurine is always exceptional. She is my go-to resource!

    50 $US-100 $US

    Prix

    6 jours

    Durée

    gig

    Gestion de la relation client

    Utile?
    Oui
    Non
    M
    image-docs

    ms_elny

    HU

    Hongrie

    5

    After working with several freelances, Maurine stands out. She treated my project like her own. She proactively built my Dubsado client journey and scheduling system with precision. It's very easy to use, intuitive and it's exactly what i needed. I highly recommend her to anyone whose goal is to grow their business.

    50 $US-100 $US

    Prix

    4 jours

    Durée

    gig

    Gestion de la relation client

    Utile?
    Oui
    Non
    D
    image-docs

    dena_bolsius

    NL

    Pays-Bas

    5

    Maurine is very professional and clear in communication. She delivers what you ask her and I was very happy working with her!

    50 $US-100 $US

    Prix

    10 jours

    Durée

    gig

    Gestion de la relation client

    Utile?
    Oui
    Non
    A
    image-docs

    allison_books

    Client récurrent

    US

    États-Unis

    5

    Maurine always over delivers like any business partner would. She’s extremely thoughtful and strategic and I’m so grateful that I found her.

    100 $US-200 $US

    Prix

    2 semaines

    Durée

    gig

    Gestion de la relation client

    Utile?
    Oui
    Non
    A
    image-docs

    allison_books

    Client récurrent

    US

    États-Unis

    5

    Maurine always delivers the best!

    Jusqu’à 50 $US

    Prix

    5 jours

    Durée

    gig

    Gestion de la relation client

    Utile?
    Oui
    Non