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richluckynat

Nathalie E

@richluckynat

Front Office Supervisor

Émirats Arabes Unis
Arabe, Anglais, Français
Certaines informations sont présentées en anglais.
À propos de moi
I am a versatile professional with over 18 years of experience across customer service, real estate, and administration. I specialize in front office supervision, relationship management, and debt collection, with a proven track record in the UAE market. I am skilled in coordinating complex operations, managing client relations, and driving sales through effective communication and administrative excellence.... Plus d’infos

Compétences

r
richluckynat
Nathalie E
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Conseil en technologie de l'IA
I will provide expert ai data annotation and llm evaluation
De170 $US / projetPlus de détails

Portfolio

Expérience professionnelle

Etisalat

Call Center Agent

Etisalat • Temps plein

Sep 2009 - Oct 2010 • 1 yr 1 mo

Provided accurate information according to contact center guidelines and quality standards. Processed customer complaints promptly and efficiently, ensuring full satisfaction. Took ownership of customer problems and followed up to ensure resolution.

Emirates_NBD

Call Center Agent

Emirates NBD • Temps plein

Nov 2008 - Oct 2009 • 11 mos

Guided new clients in opening accounts and explained available services. Worked in the credit card department creating offers, clarifying rates, and managing card activations or blocks. Promoted various banking products including personal and car loans.