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Fiverr Pro
Français
$
USD
I will provide email, live chat, and phone support to your customer
Software Consultant, Expert in Customer Support and Virtual Assistance
Hi, I’m Hasan — an expert Virtual Assistant and Customer Support Specialist with 10+ years of experience in email support, live chat, order management, admin tasks, HR assistance, and social media man...
À propos de ce service
Thank you for viewing my services!
My name is Hasan, I am a Customer Support Specialist with 7 years of experience in providing excellent customer service through various channels, including Live Chat, Email, and Phone.
In this gig, I am offering services related to Customer Support, Email & Chat Support for your business in the following ways:
- Email Support - All general inquiries, special requests, tech-related issues
- Live Chat Support - Extensive customer support for all inquiries) Promised SLA of responding to messages in under 60 secs (Live Chat Support)
- Technical Support - Chat, Email, or Phone
- Phone Support - for customers who prefer to communicate over the phone
- Daily Reporting at the end of the day
- Order Management - Order processing, Scheduling, Handling partial refunds/refunds, Order updating
- Dedicated Account Management - providing personal attention to clients and their unique needs
Why hire me?
- 24/7 Customer Support
- Deliver always on time
- Clear communication - Fit for client-facing roles
- Works well around deadlines
- Listens to clients and achieve what they expect from me
Inbox NOW and have a FREE consultation!
Hasan | Customer Support | Email and Chat Support
Mon portfolio
FAQ
What services do you provide?
I am offering services related to Customer Support, Email & Chat Support via various channels, and Virtual Assistance services as well.
How long have you been in Customer Support?
I have been in Customer Support for 7 years.
What is your availability?
I am available 24/7, including weekends and holidays.
How quickly can you respond to live chat messages and support tickets?
I can respond to live chat messages and support tickets within seconds, ensuring that your customers receive prompt and effective support.
How do you handle customer complaints?
I handle customer complaints with empathy and professionalism, working to find a resolution that satisfies the customer and meets your business's needs.
How do you handle confidential information?
I handle confidential information with the utmost care and follow all applicable data privacy laws and regulations.
How do you ensure that your responses are accurate and effective?
I undergo regular training and quality assurance reviews to ensure that my responses are accurate and effective, and I work closely with your business to understand your unique needs and customer base.
Can you provide reports on customer satisfaction and other metrics?
Yes, I can provide daily reports on customer satisfaction, response times, and other metrics that are important to your business.
Avis
4 avis concernant ce service
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Détails de la notation
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Les plus pertinents
A adamspeakcpl
Royaume-Uni
Hassan is fantastic - he will be a long term member of our wider Freelance team going ahead
50 $US-100 $US
Prix
1 jour
Durée
R 
Réponse du freelance
Utile?Z zaink95
États-Unis
Great work
R Réponse du freelance
Utile?R regelinesabbat
États-Unis
Excellent service. Hasan communicates well with his clients and provides amazing service! I highly recommend Hasan’s services.
R Réponse du freelance
Utile?R regelinesabbat
États-Unis
Hasan always does an excellent job. I highly recommend his services
R Réponse du freelance
Utile?
Avis
4 avis concernant ce service
| (4) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Détails de la notation
- Niveau de communication avec le freelance
- Qualité de la livraison
- Valeur de la livraison
Trier par
Les plus pertinents
A adamspeakcpl
Royaume-Uni
Hassan is fantastic - he will be a long term member of our wider Freelance team going ahead
50 $US-100 $US
Prix
1 jour
Durée
R Réponse du freelance
Utile?Z zaink95
États-Unis
Great work
R Réponse du freelance
Utile?R regelinesabbat
États-Unis
Excellent service. Hasan communicates well with his clients and provides amazing service! I highly recommend Hasan’s services.
R Réponse du freelance
Utile?R regelinesabbat
États-Unis
Hasan always does an excellent job. I highly recommend his services
R Réponse du freelance
Utile?
