
Ricky S
Revenue Operations Strategist
Compétences

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Expérience professionnelle
Revenue Operations Consultant
Consulting • Temps plein
Oct 2023 - Aug 2025 • 1 yr 10 mos
• Managed and advised on the HubSpot instances for 10 different partners as a CRM Product Manager, focused on business objectives and KPIs, such as increasing Net New Revenue and existing Net Revenue Retention. • Acted as the Product Manager for the client's CRMs as a Program Manager and operated in an Agile methodology to manage projects such as rolling out NPS and Customer Satisfaction scores to analyze and improve overall customer sentiment. • Oversaw the implementation of multiple integrations and migrations to and from HubSpot, including Salesforce, Acumatica, Netsuite, Microsoft Dynamics, Aircall, Fishbowl, and ZoomInfo.