r
rico119

Richard A

@rico119

AI Solutions Architect Salesforce Enterprise Architect CTO Advisor

États-Unis
Anglais, Espagnol
Certaines informations sont présentées en anglais.
À propos de moi
I am an Enterprise Architect and Advisor with over 20 years of experience designing scalable, data-driven solutions across Salesforce, Marketing Cloud, and AI. As a hands-on builder and Lean Six Sigma Black Belt, I specialize in CRM transformation and marketing automation for global brands like Nikon and KKR. I pride myself on turning complex processes into repeatable, high-growth systems.... Plus d’infos

Compétences

r
rico119
Richard A
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

CRM et développement ERP
I will architect and fix your salesforce org, flows, and integrations
Intégrations IA
I will build ai workflow automations that save your small business hours

Expérience professionnelle

Nikon

Salesforce Solution Architect

Nikon • Temps plein

Jan 2023 - Jan 2024 • 1 yr

Led Marketing Cloud optimization with Einstein AI, achieving 30% better engagement and 25% higher sales conversion. Built communication systems for NASA-related programs and automated content delivery with StoryPorts for Z Series launches. Delivered Sales Cloud and Service Cloud modernization and enterprise security models.

Champion_Window and Door

Marketing Manager

Champion Window and Door • Temps plein

May 2003 - Jan 2007 • 3 yrs 8 mos

Converted the plant to lean production, doubling output from 300 to 600 windows per day without increasing headcount. Supported $20M in annual sales and managed a 10-person sales force.