r
rletsoutsourse

Rashid

@rletsoutsourse
5,0(1)

customer support expert,shopify, amazon,ebay, graphic designer,etc

Pakistan
Anglais, Ourdou, Italien, Néerlandais
Certaines informations sont présentées en anglais.
À propos de moi
Hello! I'm Rashid, an experienced professional in Customer Support and Virtual Assistance. Specializing in Live Chat, Phone, and Email support, I excel in managing tasks like Shopify VA, Amazon VA, Etsy VA, and handling disputes on Stripe and PayPal. Elevate your business with my commitment to excellence. Let's revolutionize your virtual support needs together! Contact me for seamless operations and outstanding customer satisfaction. Embrace the new era of possibilities with my innovative solutions. Your success is my priority!... Plus d’infos

Compétences

r
rletsoutsourse
Rashid
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Assistance client
I will provide 24 hours customer chat support for online games
De5 $US / projetPlus de détails
Messagerie et envoi d'e-mails
I will provide professional virtual assistance for your business needs
De5 $US / projetPlus de détails

Portfolio

Expérience professionnelle

Customer Service Specialist

Lets Outsource Ltd • Freelance

Aug 2017 - Sep 2022 • 5 yrs 1 mo

Delivered high-quality customer support across multiple channels including email, live chat, and phone. Assisted customers with inquiries, complaints, and product/service information while maintaining a professional and friendly approach. Key responsibilities and achievements: • Handled high volumes of customer interactions with a focus on quick resolution and customer satisfaction • Resolved complaints efficiently, improving overall client retention and loyalty • Maintained accurate records of customer interactions using CRM tools • Collaborated with team members and supervisors to improve service processes • Consistently met and exceeded performance targets and KPIs • Developed strong communication, problem-solving, and conflict resolution skills

1 Avis
5,0

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Détails de la notation
  • Niveau de communication avec le freelance
    5
  • Qualité de la livraison
    5
  • Valeur de la livraison
    5
1 à 1 avis sur 1
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    5

    Working with Rashid was an absolute pleasure! From the moment I reached out to discuss my project, Rashid was incredibly attentive, responsive, and professional. Not only did he deliver exactly what I was looking for, but he also went above and beyond to ensure that every detail was perfect. His expertise...

    Jusqu’à 50 $US

    Prix

    4 jours

    Durée

    Utile?
    Oui
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