Rashid
customer support expert,shopify, amazon,ebay, graphic designer,etc
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Customer Service Specialist
Lets Outsource Ltd • Freelance
Aug 2017 - Sep 2022 • 5 yrs 1 mo
Delivered high-quality customer support across multiple channels including email, live chat, and phone. Assisted customers with inquiries, complaints, and product/service information while maintaining a professional and friendly approach. Key responsibilities and achievements: • Handled high volumes of customer interactions with a focus on quick resolution and customer satisfaction • Resolved complaints efficiently, improving overall client retention and loyalty • Maintained accurate records of customer interactions using CRM tools • Collaborated with team members and supervisors to improve service processes • Consistently met and exceeded performance targets and KPIs • Developed strong communication, problem-solving, and conflict resolution skills
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outsourceltd

Pakistan
Working with Rashid was an absolute pleasure! From the moment I reached out to discuss my project, Rashid was incredibly attentive, responsive, and professional. Not only did he deliver exactly what I was looking for, but he also went above and beyond to ensure that every detail was perfect. His expertise...
Jusqu’à 50 $US
Prix
4 jours
Durée