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Explorer
Fiverr Pro
Français
$
USD
Rodel M
@rodel_mariquit
Customer Service Representative
Philippines
Anglais
À propos de moi
I am a customer-focused professional with experience in travel planning, booking management, sales, and customer service. I assist clients with travel arrangements, supplier coordination, and travel recommendations. I am organized, detail-oriented, and committed to providing a smooth travel experience.
Compétences
Rodel M
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Assistance générale
I will provide travel support assistant
Expérience professionnelle
Travel Advisor
Viator • Temps plein
May 2022 - Jun 2024 • 2 yrs 1 mo
Provided customer support through phone, chat, and email by assisting with travel planning, tour recommendations, bookings, and multi-day itineraries, processing payments, cancellations, refunds, and booking changes, coordinating with travel suppliers, arranging hotel and airport transfers, resolving customer concerns, and maintaining accurate customer and booking records using Salesforce while delivering professional and efficient service.
Customer Service
Avant
Jan 2019 - Jan 2021 • 2 yrs
Assisted customers with personal loan applications and requirements through outbound calls. Requested and followed up on required documents and information. Verified customer details and maintained records using Salesforce. Contacted employers to verify applicants' employment information and handled customer questions about loan status while maintaining confidentiality.
