Roger C

Regional Network Manager

TSB Transporte y Logística • Temps plein

May 2026 - Present • 5 mos

I manage delivery performance and cost across a national network of 55 transport depots. My work centers on turning raw operational data into decisions: which depots are underperforming, in which delivery zones, and what specific action will move the number. I built a weighted scoring model (on-time delivery rate, pending shipments, multi-day delays) that makes depots of very different sizes directly comparable. Core responsibilities: - Monthly delivery quality analysis and depot ranking - Cost-per-depot analysis and tariff model simulation - Evaluation and benchmarking of transport partners across 17 provinces in Spain and Portugal - Automated Excel reporting with full traceability back to source data

Logistics Operations Manager

Ara Vinc • Temps plein

Jun 2024 - May 2026 • 1 yr 11 mos

Led last-mile delivery operations for a high-volume e-commerce site as team leader. Responsibilities: - Managed the dispatcher team and daily route scheduling - Controlled billing, spend and resource allocation against route volume - Tracked operational KPIs and adjusted fleet sizing to demand - Evaluated delivery service provider performance and built improvement plans This role gave me the operator's side of last-mile: what the numbers look like from inside a depot, not just on a report.

Logistics Operations Manager

Google • Temps plein

May 2020 - Apr 2024 • 3 yrs 11 mos

Three years running daily operations at an e-commerce last-mile delivery site. Responsibilities: - Route planning and staff allocation in high-volume daily operations - Delivery metrics and individual performance monitoring - Team training designed around the gaps the data revealed - Inventory, scheduling and incident resolution as direct client contact