r
rols_morallos

Roly M

@rols_morallos

Ecommerce Virtual Assistant

Philippines
Anglais, Tagalog
Certaines informations sont présentées en anglais.
À propos de moi
I am an experienced customer service representative and e-commerce virtual assistant with a strong background in resolving queries via live chat, email, and calls. I specialize in Shopify store operations, including product listing and order management, to ensure efficiency and customer satisfaction.... Plus d’infos

Compétences

r
rols_morallos
Roly M
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Téléchargement de produit
I will upload and manage shopify product listings professionally

Expérience professionnelle

Concentrix

Chat/Email Support

Concentrix • Temps plein

May 2022 - Mar 2023 • 10 mos

Provided online customer service through live chat and email support systems to address product or service concerns. Resolved customer complaints promptly and efficiently to ensure customer satisfaction. Collaborated with team members to streamline processes and improve response times while utilizing strong communication and problem-solving skills.