Rooby k

Executive – Billing

Chettinad Super Speciality Hospital • Temps plein

Apr 2026 - Present • 7 mos

• Handle hospital billing operations, including inpatient (IP) admission billing, outpatient (OP) billing, and corporate/DAE billing. • Prepare and process patient and corporate bills, referral-related billing documents, and dispatch bills accurately. • Support insurance-related billing processes and maintain accurate billing and patient information. • Perform billing activities using Sage 300 and Zoho Billing, including invoice generation and record maintenance. • Coordinate with internal departments to ensure accurate billing, documentation, and timely processing. • Handle multiple billing tasks while maintaining accuracy, attention to detail, and confidentiality of patient information.

Senior Customer Service Associate / Healthcare Claims

Firstsource • Temps plein

Aug 2023 - Jan 2025 • 1 yr 5 mos

• Processed and adjudicated US healthcare insurance claims, including Professional (HCFA) and Institutional (UB) claims. • Reviewed claims information, validated data, and applied appropriate processing rules according to client and insurance requirements. • Worked on Coordination of Benefits (COB) activities and supported accurate claim processing. • Used HealthEdge HealthRules Payer for healthcare claims processing and adjudication. • Performed detailed review of claim information and identified discrepancies requiring further action. • Maintained accuracy and productivity while handling high-volume healthcare claims in a non-voice process.