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Rosanna Engel
@rosanna_engel
Property Management and Operations Virtual Assistant
Mexique
Espagnol, Anglais, Néerlandais
À propos de moi
Hi, I’m Rosanna! I’m a bilingual Virtual Assistant with 4+ years of experience helping U.S. businesses manage the work behind their day-to-day operations. From property management, admin and client communication to business development, research, marketing, SOPs and workflow support, I can step in wherever your business needs an extra hand. I’m a strong communicator, quick to understand how a business works, and comfortable taking ownership of projects from start to finish. Every client is different, so I adapt to your needs and focus on one thing: making your business easier to manage.
Compétences
Rosanna Engel
hors ligne •
Temps de réponse moyen de 2 heures
Voir mes services
Assistance générale
I will be your property management virtual assistant
Expérience professionnelle
Property Management and Operations Virtual Assistant
Self employed / Freelance • Freelance
Oct 2024 - Present • 2 yrs
Provide remote property management, administrative, and operations support for a U.S.-based property management business. Manage leasing from listings and prospect communication through tours, applications, income analysis, lease preparation, move-ins, and tenant onboarding. Coordinate maintenance and work orders from start to finish, including troubleshooting, vendors, estimates, scheduling, access, invoices, completion photos, and follow-up. Handle tenant, applicant, and vendor communication, renewals, move-ins and move-outs, property onboarding, documentation, collections and eviction-related administrative support. I also create SOPs and workflows, support business development and prospect outreach, coordinate marketing and social media, prepare reports, and manage day-to-day administrative projects. I work independently, communicate directly with clients and vendors, and take ownership of tasks through completion.
