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Roxana C
@roxchang
Operations Ecommerce Manager
Italie
Espagnol, Italien, Anglais
À propos de moi
I am a professional with consolidated experience in e-commerce operations, production, logistics, and cross-functional coordination. I have managed key processes related to orders, stock, and service quality in both entrepreneurial and international corporate environments. I seek opportunities to leverage my operational vision and execution skills to contribute to the growth of structured e-commerce businesses.
Compétences
Roxana C
hors ligne •
Voir mes services
Gestion de boutique de e-commerce
I will manage your shopify or woocommerce store operations
Téléchargement de produit
I will upload and organize products in your woocommerce store
Portfolio
Expérience professionnelle
Founder & Brand & Digital Operations Manager
Piccole Grandi Delizie by Rox • Indépendant
Dec 2024 - Present • 1 yr 10 mos
Founded and manage a personalized pastry brand, overseeing its website, digital presence, customer communication and day-to-day business operations. Manage the WordPress website, content updates, SEO-oriented copy, social media publishing and brand communication. Handle customer inquiries, quotations and orders, developing tailored communication for both private and business clients. Manage product storytelling, brand positioning and digital content with strong attention to detail, visual consistency and customer experience.
Editorial Director & WordPress Content Manager
Touchmagazine.eu • Indépendant
Oct 2023 - Present • 3 yrs
Manage the editorial and day-to-day content operations of an online magazine built on WordPress. Oversee article publishing, content updates, images and media, categories, website organization and editorial workflows. Manage social media publishing and content distribution, adapting editorial content for different channels and supporting audience engagement. Review and optimize written content for clarity, structure, consistency and audience relevance. Coordinate digital publishing activities and maintain website content to ensure it remains accurate, organized and up to date.
Co-Founder & E-commerce Operations Manager
SEPAI BEAUTICEUTICAL DIVISION • Temps plein
May 2008 - Jun 2023 • 15 yrs 1 mo
Managed end-to-end e-commerce operations for an international cosmetics business, including WooCommerce store management, B2B and B2C order processing, product catalog updates, purchasing, inventory, logistics and customer operations. Coordinated suppliers, shipments and import/export activities, ensuring accurate order fulfillment and consistent customer service. Managed day-to-day online store operations and supported the digital customer journey across multiple markets.
