r
roxybordon

Roxana B

@roxybordon

Customer Service and Administrative Professional

Argentine
Espagnol
Certaines informations sont présentées en anglais.
À propos de moi
I am a customer service and administrative professional with extensive experience in task management, query resolution, and multi-channel support. I excel in adaptation, communication, and providing agile solutions across sectors including e-commerce, healthcare, and telecommunications.... Plus d’infos

Compétences

r
roxybordon
Roxana B
hors ligne • 

Voir mes services

Messagerie et envoi d'e-mails
I will sere tu asistente virtual para gestion de correos y entrada de datos
De15 $US / projetPlus de détails

Expérience professionnelle

Samsung

Back Office Analyst

Samsung • Temps plein

May 2023 - Mar 2024 • 10 mos

Managed customer exchanges, vouchers, and refunds. Coordinated with technical service for case resolution. Provided multi-channel customer service and maintained database updates alongside general administrative tasks.

Customer Service Representative

Konecta • Temps plein

Dec 2021 - May 2023 • 1 yr 5 mos

Assisted car dealership customers with the acquisition and management of digital subscriptions. Resolved administrative inquiries via chat and phone calls, ensuring efficient solution delivery for all users.