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Ruaab Monga
@ruaabm
Client Operations and Admin Specialist
Canada
À propos de moi
Client operations and transaction coordination specialist with a background in real estate, consulting, and business operations. I've managed end-to-end client experience: onboarding, calls, vendor coordination, and admin workflows from start to finish. Having personally managed my own real estate transactions, I understand deadlines and documentation from the inside, not just as an assistant.
I support realtors, mortgage brokers, and small businesses with document coordination, client onboarding, vendor coordination, scheduling, and transaction tracking. Reliable and detail-oriented.
Compétences
Ruaab Monga
hors ligne •
Voir mes services
Assistance générale
I will be you real estate transaction coordinator
Assistance générale
I will be your virtual admin and client communication assistant
Portfolio
Expérience professionnelle
Client Experience & Operations
Consulting
Jun 2025 - Feb 2026 • 8 mos
Managed end-to-end client experience and backend operations at Condo Docs Consulting, acting as the primary point of contact and guiding clients through the review process from intake to delivery. Identified recurring client questions and contributed to improvements in onboarding communication. Coordinated with internal teams to manage timelines, deliverables, and client communication throughout each engagement. Proactively followed up with clients to address concerns and keep processes moving, while managing multiple client requests and deadlines simultaneously in a fast-paced environment.
Realtor
EXP Realty
Jan 2024 - Jun 2025 • 1 yr 5 mos
Managed real estate transactions end to end, coordinating documentation, timelines, and communication between buyers, sellers, and all parties involved in the deal. Handled offer paperwork, deadline tracking, and client communication throughout the transaction process..
