
Rukvwe
We turn every process into a competitive advantage with AI
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AI Business Automation
Customer Finder
Aug 2025 - Jan 2026 • 5 mos
Worked closely with a client to design and implement an end-to-end AI powered workflow that automated their customer response system. The goal was to eliminate manual email handling, improve response time, and maintain consistent communication and quality. Key Responsibilities & Achievements: Designed and deployed a fully automated workflow using n8n, integrating Google Sheets, Gmail, and an AI chat model. Built a trigger system that captured real-time Google Form submissions and processed incoming client inquiries instantly. Developed an AI agent capable of generating personalized, context-aware responses based on business guidelines and client queries. Automated email delivery through Gmail, ensuring timely and professional communication with customers. Implemented a tracking system that updated Google Sheets with response data and status labels such as “Replied” for easy monitoring. Reduced manual workload by over 70%, allowing the client to focus on higher-value tasks. Improved average response time from several hours to near-instant replies. Provided ongoing optimization, testing, and support to ensure reliability and scalability of the workflow. Tools & Technologies Used: n8n, Google Sheets, Gmail API, AI Chat Models (LLM), Workflow Automation Systems