Sahil Khurana

Subject Matter Expert

Accurio • Temps plein

Jul 2021 - Present • 5 yrs 1 mo

A detail-oriented and performance-driven professional with experience at Accurio Health Private Ltd as a Senior Associate. Proven ability to manage day-to-day operational tasks with high accuracy while consistently meeting turnaround time targets in a fast-paced healthcare environment. Skilled in supporting quality assurance processes and contributing to error reduction initiatives, ensuring adherence to organizational standards. Adept at collaborating with senior team members and SMEs for efficient process execution and reporting. Recognized for consistent performance, reliability, and a proactive approach, which led to taking on additional responsibilities and progressing toward a Subject Matter Expert (SME) role. Demonstrates strong analytical thinking, attention to detail, and a commitment to continuous improvement. Subject Matter Expert (SME) at Accurio Health Private Ltd with proven expertise in healthcare operations, process optimization, and quality management. Serve as the primary point of contact for process-related queries, escalations, and complex case resolution, ensuring seamless operations and high service standards. Lead training and mentoring initiatives for team members and new joiners, enhancing overall team capability and performance. Ensure strict adherence to process compliance, quality benchmarks, and accuracy across all operational activities. Actively involved in analyzing workflows, identifying improvement opportunities, and implementing process enhancements to drive efficiency and productivity. Collaborate closely with management on SOP creation, updates, and audit support, while coordinating with internal stakeholders to resolve operational challenges and maintain quality excellence. Recognized for strong problem-solving skills, leadership capabilities, and a proactive approach to continuous improvement.