s
sai_voc

Sai chaugule

@sai_voc

Customer Review Analyst , Voice of Customer Insights

Inde
Anglais
Certaines informations sont présentées en anglais.
À propos de moi
I help businesses turn customer reviews and feedback into clear, actionable insights. I analyze customer sentiment, recurring complaints, praised features, feature requests, customer use cases, and important feedback patterns. I then organize the findings into easy-to-understand spreadsheets, charts, and business insight reports. I use AI-assisted analysis together with manual quality checks to improve consistency and reduce classification errors. My goal is simple: turn messy customer feedback into useful information businesses can act on.... Plus d’infos

Compétences

s
sai_voc
Sai chaugule
hors ligne • 

Voir mes services

Voix du client (VoC)
I will analyze customer reviews for actionable business insights

Expérience professionnelle

Self_Employed

Customer Review Analysis – Practice Project

Self Employed • Freelance

Oct 2026 - Present • 1 mo

Built and tested an AI-assisted Voice of Customer analysis workflow using synthetic customer-review datasets. Analyzed sentiment, recurring complaints, praised features, feature requests, and customer use cases using Google Sheets and AI tools, with manual quality checks for accuracy.