
Saif A
Technical Content and Business Operations Documentation Writer
Compétences

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Expérience professionnelle
Freelance Writer, Editor & Career Writing Specialist
ContentWriters • Freelance
Aug 2010 - Present • 16 yrs
Worked as a freelance writer, ghostwriter, editor, and critique specialist, providing content writing, proofreading, document editing, career writing, CV/resume support, cover letters, articles, blogs, and professional written communication for various clients.
Assistant General Manager - Operations
DISTRIBUTION UNITED • Temps plein
Jan 2025 - Sep 2025 • 8 mos
- Designed and deployed a cloud-based business operations dashboard integrating inventory, CRM, procurement, order tracking, and finance functions, reducing order-to-dispatch lead times by 50% and improving inventory accuracy to 99%. - Optimized inventory planning and replenishment strategies, reducing excess inventory and converting 30% dead stock into productive working capital. - Led a 20-person cross-functional team across Sales, Stores, Procurement, and Accounts, aligning operational capacity with business demand. - Managed pricing, procurement, budgeting, and P&L activities, negotiating supplier agreements to protect margins and ensure supply continuity. - Improved customer experience through enhanced order tracking, communication workflows, and service delivery processes. - Developed strategic supplier partnerships that improved payment terms, procurement efficiency, and operational resilience. - Oversaw end-to-end business operations in a distribution-driven environment, integrating planning, procurement, inventory management, commercial operations, and customer fulfilment to support organizational growth.
Production Planning and Operations Manager
Factory • Temps plein
Feb 2018 - Dec 2024 • 6 yrs 10 mos
- Directed end-to-end manufacturing operations across 26 departments, leading a workforce of 1,300+ employees within high-volume export and domestic production streams. - Oversaw production planning, capacity balancing, labor allocation, and daily performance management to meet delivery and cost targets. - Led international client audits (Germany, India, China), ensuring compliance with global QA/QC standards and strengthening multinational supply chain credibility. - Improved Overall Equipment Efficiency (OEE) by 20% and reduced process loss by 10% through Lean deployment and structured continuous improvement initiatives. - Shortened lead times by 30% for both export and domestic orders by chairing daily planning and sales huddles, aligning demand and capacity. - Reduced dead stock by 50% through FIFO inventory controls and cost-optimization models, freeing up working capital. - Designed and deployed automated production scheduling models, reducing downtime and increasing bottleneck equipment utilization from 83% to 92%. - Strengthened financial control by co-developing monthly cash flow forecasts and implementing activity-based costing models, reducing working capital needs by 10% and improving margin visibility for better pricing decisions. - Mentored and developed supervisors and planners across 26 departments, building capability in production scheduling, KPI tracking, and Lean problem-solving. - Established performance management routines and KPI tracking mechanisms across multiple departments to improve operational visibility, accountability, and decision-making.