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Fiverr Pro
Français
$
USD
I will be your technical support engineer and IT specialist
Your Technology Partner
Struggling with IT downtime, messy tech stacks, or security gaps? I provide end‑to‑end IT Services including Helpdesk, IT Operations, IT Infrastructure, Cyber Security, and Desktop Support. I help sta...
Niveau 2
Répond à des critères de performance élevés et a fait ses preuves en matière de satisfaction clients.
À propos de ce service
As an IT Support Specialist with more than 10 years of Experience, I offer a comprehensive range of IT support services designed for individuals and businesses of all sizes. Before placing your order, please contact me to discuss your specific requirements.
Service Offerings
Personal Gig
This service includes personal or server fixes and email management, tailored for a single user. Prices may vary, so feel free to reach out for clarification.
Business Gig
For companies needing remote technical support for their office or institution, this gig covers a few tickets each day. It assists with new software and provides support for users, students, and staff. This package includes both email support and remote assistance, with no support available on weekends.
MSP / Premium Gig
For those requiring unlimited support, this option offers 24/7 availability, including weekends, for your staff, VIPs, and VVIPs. The listed price is a placeholder; please message me for more details.
Système opérateur:
Windows
•
IOS
•
OSx
Mon portfolio
Autres services de Support informatique I Offre
FAQ
What types of businesses do you provide IT support for?
I offer remote IT support services to individuals, startups, small, medium, and enterprise-level businesses across various industries.
How do you ensure the security and privacy of our data during remote support sessions?
I use industry-standard security measures and best practices to protect your data, including secure remote access tools, encrypted connections, and strict adherence to confidentiality agreements.
Do you offer Monthly Support?
Yes, I do offer monthly support to Individuals and SMB's. I also offer discounts on monthly support packages. Let me know your requirements i.e. no of users, type of service, and time zone and I can work it out for you. Check this out https://www.fiverr.com/s/GEBmAL
Do you offer urgent support?
Yes i do, contact me before placing the order to prioritize support.
Do you offer Consulting Services?
Absolutely, i offer strategic IT Consulting to help develop and execute a clear and strategic technology roadmap with priorities that are closely linked to business goals. To book me for a consultation call please use this gig. https://www.fiverr.com/s2/62a73e09e2
Do you offer support to MSP's?
Yes, i do provide support to MSPs, let's connect and talk about the requirements and get started.
Can we scale our IT support plan as our business grows?
Absolutely! I offer flexible IT support plans that can be adjusted to accommodate your changing needs and requirements as your business grows and evolves.
What is the difference between L1 and L2 support?
Level 1 (L1) support is the initial point of contact for basic troubleshooting and problem resolution, whereas Level 2 (L2) support provides more advanced technical expertise for complex issues.
How do you handle after-hours or emergency support requests?
I understand the importance of resolving critical issues promptly. Please discuss your specific needs for after-hours or emergency support. Additional fees may apply.
Do you offer ongoing IT maintenance and monitoring services?
Yes, I can provide ongoing IT maintenance and monitoring services to ensure the stability and security of your IT infrastructure.
Avis
101 avis concernant ce service
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Détails de la notation
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Les plus pertinents
L lcm9687
Royaume-Uni
Nice man, had an issue and give me a better understanding of my issue.
Jusqu’à 50 $US
Prix
1 jour
Durée
Utile?P pnam2024
États-Unis
I had a great experience with Sajeel. He fixed the issue on a couple of my computers. Highly recommend him
Jusqu’à 50 $US
Prix
1 jour
Durée
Utile?J 
jonathansteury
États-Unis
Great to work with, helped me solve my issue!
Jusqu’à 50 $US
Prix
1 jour
Durée
Utile?L llmalla
Client récurrent
États-Unis
Great seller!
Jusqu’à 50 $US
Prix
1 jour
Durée
Utile?R 
rochellewalr
Client récurrent
Barbade
Great to work with, investigates issues and provide recommendations, and actively fix any errors reported.
Jusqu’à 50 $US
Prix
1 jour
Durée
Utile?
Avis
101 avis concernant ce service
| (100) | ||
| (1) | ||
| (0) | ||
| (0) | ||
| (0) |
Détails de la notation
- Niveau de communication avec le freelance
- Qualité de la livraison
- Valeur de la livraison
Trier par
Les plus pertinents
L lcm9687
Royaume-Uni
Nice man, had an issue and give me a better understanding of my issue.
Jusqu’à 50 $US
Prix
1 jour
Durée
Utile?P pnam2024
États-Unis
I had a great experience with Sajeel. He fixed the issue on a couple of my computers. Highly recommend him
Jusqu’à 50 $US
Prix
1 jour
Durée
Utile?J jonathansteury
États-Unis
Great to work with, helped me solve my issue!
Jusqu’à 50 $US
Prix
1 jour
Durée
Utile?L llmalla
Client récurrent
États-Unis
Great seller!
Jusqu’à 50 $US
Prix
1 jour
Durée
Utile?R rochellewalr
Client récurrent
Barbade
Great to work with, investigates issues and provide recommendations, and actively fix any errors reported.
Jusqu’à 50 $US
Prix
1 jour
Durée
Utile?
