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sajjatul_rahman

SAJJAD RAHMAN

@sajjatul_rahman

BPO Service Provider

Bangladesh
Anglais, Bengali, Hindi, Ourdou
Certaines informations sont présentées en anglais.
À propos de moi
"I'm Sajjad Rahman — currently a Computer Science Student and a BPO professional with verified, hands-on experience at two companies: ASL BPO (Back Office Support Executive) and Synergy Solutions (Customer Relationship Officer). I know what it takes manage back-office operations, and deliver results under pressure. I'm trained in software applications and fluent in English, Bengali, Hindi, and Urdu — which means I can serve clients across multiple markets without missing a beat. I've proven myself in the BPO industry and I'm ready to bring that same energy and excellence to your project.... Plus d’infos

Compétences

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sajjatul_rahman
SAJJAD RAHMAN
hors ligne • 

Voir mes services

Saisie de données
I will do fast and accurate data entry and back office support
De20 $US / projetPlus de détails
Assistance client
I will provide professional customer support and CRM service
De10 $US / projetPlus de détails

Portfolio

Expérience professionnelle

Customer Relationship Officer

Synergy • Temps plein

Apr 2025 - Oct 2025 • 6 mos

Worked as a Customer Relationship Officer (CRO) in the Operations Department at Synergy Solutions (Synergy IT Services Ltd.), Mirpur, Dhaka. Key Responsibilities: - Managed customer relationships and handled client communications - Handled inbound and outbound customer interactions professionally - Worked on sales campaigns and earned performance-based commissions - Completed extensive BPO and Call Center training program - Reported directly to Operations Manager - Maintained high attendance and performance standards - Coordinated with team to meet daily targets and deadlines Achievements: - Successfully completed full BPO and Call Center training - Consistently met performance targets and quality standards - Developed strong customer handling and communication skills - Gained experience working with international BPO operations

Back Office Support Executive

ASLdeafined • Temps plein

Nov 2024 - Apr 2025 • 5 mos

Worked as a Back Office Support Executive in the Property Preservation Department at ASL BPO (Ayesha Services Limited), Uttara, Dhaka. Key Responsibilities: - Handled back office operations for property preservation accounts - Processed, verified, and managed property-related data and documents - Maintained accurate records and ensured data quality - Supported client accounts with timely and precise information - Coordinated with team members to ensure smooth daily operations - Worked in a fast-paced, deadline-driven BPO environment - Followed strict company policies and professional standards Achievements: - Successfully completed probation and training period - Maintained consistent attendance and performance standards - Developed strong skills in data processing and back office management