Parcourir les catégories
Explorer
Fiverr Pro
Français
$
USD
Matthew
@saleslouix
Booking Software, CRM and Automation Specialist for Businesses
Nigeria
Anglais, Espagnol, Français, Allemand
À propos de moi
Hi, Esteem buyers, i am Matthew, a business systems and automation specialist helping travel, hospitality, fitness, wellness, and service-based businesses streamline operations and improve customer experiences. I specialize in booking systems setup, workflow automation, CRM configuration, scheduling solutions, integrations, and business process optimization. My focus is delivering organized, scalable systems that save time, reduce manual work, and help businesses operate more efficiently and grow with confidence.
Compétences
Matthew
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Gestion de la relation client
I will setup trainerize gymdesk mindbody sprout studio everfit gohighlevel pushpress
Gestion de la relation client
I will setup hotel cloudbeds mews front desk hostaway airbnb booqable cloud opera pms
Portfolio
Expérience professionnelle
CRM & Booking Systems Automation Specialist
SaaS • Freelance
Nov 2025 - Present • 8 mos
Worked with service-based businesses to design and implement end-to-end booking and CRM automation systems using platforms such as FareHarbor, Xola, Resova, Checkfront, Rezdy, and Bookeo. My role focused on understanding each client’s operational workflow—from customer booking intake to backend scheduling, payment flow, and follow-up automation. I handled the full implementation process including system setup, configuration of booking rules, calendar synchronization, payment gateway integration, and automation of notifications and customer communication flows. After deployment, I optimized system performance by reducing manual booking errors, improving lead response time, and ensuring smooth synchronization across third-party tools such as Zapier and Make.
Fitness & Coaching Systems Automation Specialist
Fitness Keep • Freelance
Oct 2025 - Present • 9 mos
Delivered complete setup and automation of fitness coaching platforms such as Trainerize, Gymdesk, Everfit, Mindbody, and PushPress for personal trainers, gyms, and online coaching businesses. I translated client coaching workflows into structured digital systems, including onboarding funnels, client progress tracking, subscription management, and automated communication flows. Responsibilities included CRM configuration, integration with payment systems, client database setup, and automation of workout delivery schedules and progress updates. Post-launch optimization focused on improving client engagement, reducing coach workload, and creating scalable systems for recurring fitness programs.
Hospitality & Property Management Systems Integrator
Property • Freelance
Sep 2025 - Present • 10 mos
Implemented and configured hospitality management systems including Cloudbeds, Mews, Hostaway, and channel management setups for hotels, short-term rentals, and vacation rental operators. My work involved analyzing property operations and designing centralized booking systems that sync across multiple channels including Airbnb and direct booking platforms. I configured PMS dashboards, automated reservation handling, synced availability calendars, and integrated guest communication workflows. After deployment, I ensured operational stability by testing booking flows, minimizing overbooking risks, and improving front-desk and remote management efficiency.
