
Samuel O
CRM INTEGRATION AI AUTOMATION EXPERT
Compétences

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Portfolio
Expérience professionnelle
Fiverr
Indépendant • 7 yrs 3 mos
AI Chatbot & CRM Integration Specialist
Apr 2024 - Present • 2 yrs 3 mos
Set up AI-powered chatbots and connect them to CRM systems for lead capture, customer support, and sales follow-up. Work spans platforms including Insightly, ActiveCampaign, Salesforce, and Klaviyo, with integrations to Google Sheets and Twilio for automated notifications and data sync. Focused on building reliable, low-maintenance systems that reduce manual data entry for small teams.
Automation & CRM Integration Specialist
Jan 2024 - Present • 2 yrs 6 mos
Design and implement end-to-end automation systems connecting CRM, marketing, and workflow tools for small businesses and agencies. Recent work includes configuring Zoho One (CRM, Desk, SalesIQ, Bookings) for a UK-based health & safety company, building lead-capture and booking workflows with GoHighLevel and Supabase for a property management client, and setting up multi-platform integrations across Salesforce, HubSpot, Zapier, Make.com, and n8n.
Workflow & Systems Automation Consultant
Jan 2024 - Present • 2 yrs 6 mos
Build custom automation and integration systems for service-based businesses, focusing on lead management, booking, and client communication workflows. Delivered a phased lead management and property booking system combining GoHighLevel, Supabase, and AI-driven workflows for a property management business. Additional work spans chatbot deployment, knowledge base setup, and multi-tool automation using platforms like Zoho, ActiveCampaign, Airtable, Twilio, and Klaviyo.