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Sam Rafiq
@samii22
Level 2
Airbnb Guest Communication and Property Management Specialist
Pakistan
Italien, Portugais, Polonais, Français, Allemand, Arabe, Bulgare, Espagnol, Islandais, Anglais
À propos de moi
I'm Samran, founder of an enterprise guest services operation managing 500+ vacation rental properties (Co- Hosting) globally with 10,000+ monthly guest interactions.
PERFECT FIT FOR:
✓ Property management companies (50-500 properties)
✓ Multi-property owners (20+ units)
✓ Real estate investors scaling STR
✓ PM companies needing white-label guest services
OUR SCALE:
- 6+ years managing STR operations
- 500+ properties under active management
- 10,000+ guest interactions monthly
- Multilingual team (English, Spanish, French)
- All platforms: Airbnb, VRBO, Booking.com
Compétences
Sam Rafiq
7 $US/heure
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Assistance client
I will provide customer support to improve customer satisfaction
Assistance générale
I will do airbnb dispute resolution
Vous souhaitez travailler sur une base horaire ?
Dites à Sam Rafiq ce dont vous avez besoin.
7 $US
/
heurePortfolio
Expérience professionnelle
Operational Manager STR
Bondi Stays • Temps plein
Apr 2024 - Present • 2 yrs 5 mos
Managing PMS Channel Coordinate Guest Communication and Cleaning team to ensure cleaning scheudle (Handle request like Early Check-in or Late check-out) It helps to maintain a superhost status and sometimes addional revnue. Listing Optimization (A Deep anaylsis of the listing, area, neighbourhood and competitors) Multi Channel Support Weekly training session with the Guest Comm team for improvement to keep up the clinet satisfaction Help in decision about refunds and discounts
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joeyb9310
Thaïlande
Sam was great, thank you for your assistance with our short term rental communications.
Utile?
atstdtft
États-Unis
Collaboration en cours
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bondisun
Australie
I started working with Sam through a referral from my friend Nick, and the experience has been excellent. His knowledge and expertise are truly impressive. Everything I needed was handled efficiently, he created a clear roadmap and implemented everything independently with minimal guidance. The best...
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atstdtft
États-Unis
Collaboration en cours
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atstdtft
États-Unis
Collaboration en cours
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