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I will heuristic evaluation and UX audit
Researcher by mind, artist by heart
UX researcher with 3+ years turning messy customer behavior into clear product decisions in retail, e-commerce
I've run mixed-methods studies with 100+ participants, audited checkout and homepage expe...
À propos de ce service
Before you spend on a redesign, find out exactly where your product is losing people and why.
I run structured heuristic evaluations using Nielsen's 10 Usability Heuristics, the industry-standard framework, paired with a competitive benchmark against 2-3 of your direct competitors. This isn't a list of opinions it's a systematic audit that flags real usability issues (including bugs I've personally caught, like broken checkout flows) with a clear severity rating and fix recommendation for each.
What you get:
- Full heuristic evaluation of your key user flows (checkout, onboarding, sign-up, etc.)
- Competitive benchmark against 2-3 competitors you choose
- A prioritized list of issues (severity: critical / moderate / minor)
- Screenshots with annotations for every issue found
- A one-page executive summary you can share with stakeholders
