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samuaz
@samuaz5
AI Customer Service Automation Developer
États-Unis
Anglais, Néerlandais, Espagnol
À propos de moi
I am a professional software developer specializing in AI customer service automation, AI agents, and intelligent business workflows. I build custom solutions that help businesses automate communication, manage support requests, and route tickets. My expertise includes designing systems that categorize inquiries and integrate with CRM platforms.
Compétences
samuaz
hors ligne •
Voir mes services
Gestion de la relation client
I will build ai customer service and support automation with ai agents
Gestion de la relation client
I will develop ai chatbots and virtual assistants for customer support automation
Expérience professionnelle
AI Customer Support Developer
Zendesk • Temps plein
Jan 2021 - Dec 2024 • 3 yrs 11 mos
Developed customer support workflows, automated ticket routing, helpdesk integrations, knowledge-base workflows, customer notifications, and support automation solutions within the Zendesk ecosystem in Copenhagen, Denmark.
