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Fiverr Pro
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Sania Hashim
@sania_hashim
Customer Support Expert And Virtual Assistant
Pakistan
Anglais
À propos de moi
Hi, I’m Sania Hashim, a Customer Support Specialist and Virtual Assistant with 2+ years of experience. I help businesses stay organized and responsive through reliable support services. I handle live chat and email support with clear communication, quick responses, and a calm, professional approach. I focus on understanding customer needs and resolving issues efficiently. I can also assist with data entry and daily administrative tasks to keep your workflow smooth and well-managed. If you’re looking for someone dependable and detail-oriented, I’d be happy to support your business.
Compétences
Sania Hashim
hors ligne •
Voir mes services
Assistance client
I will provide expert customer support via live chat and email
Assistance générale
I will be your executive personal assistant for admin support and CRM data entry
Portfolio
Expérience professionnelle
Customer Support / Chat Support Representative
Remote Care Partners • Freelance
Feb 2023 - Nov 2024 • 1 yr 9 mos
• Provided live chat and email support to customers, answering product and service-related inquiries • Resolved customer issues politely while maintaining company guidelines • Handled multiple chats simultaneously with accuracy and empathy • Escalated technical or sensitive issues to senior support when required • Maintained customer satisfaction through clear and professional communication
