
Sanju M
Freelance Bookkeeper
Compétences

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Portfolio
Expérience professionnelle
Part-time Bookkeeper
Freelance • Freelance
Jan 2026 - Present • 9 mos
Manage full-cycle bookkeeping for small business clients in QuickBooks Online and Tally ERP-9. Perform bank and credit card reconciliations, and record AP/AR invoices. Prepare monthly financial summaries giving business owners clear cash flow visibility while maintaining zero-error data accuracy on cross-border transaction records.
Customer Service Associate, Escalations & Refunds
Flipkart • Temps plein
Jul 2023 - Jul 2023 • 0 mos
Handled customer-reported billing and refund queries, resolving payment discrepancies with 95% accuracy. Processed end-to-end refund cases, coordinating with the finance team to close out transaction mismatches. Gained hands-on exposure to reconciliation and billing data through daily refund escalation work.
Service Associate, Data & Reporting Support
Accenture • Temps plein
Jul 2020 - Jul 2022 • 2 yrs
Managed data-driven verification projects for major social media platforms, maintaining strict adherence to quality and accuracy metrics. Utilized Microsoft Excel daily to process and format massive datasets, ensuring zero-error data integrity before stakeholder delivery. Generated structured performance analysis reports to optimize workflows.