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Danny Pro
@saqibsheikh161
Professional ECommerce And Technical Support Specialist
Pakistan
À propos de moi
Hello,
My name is Danny, an experienced E-Commerce and Customer Support Specialist with over 15 years of expertise in customer service, technical support, live chat, and operations management. I specialize in e-commerce, Shopify support, and customer experience management.
Proficient in platforms like Freshdesk, Zendesk, and Intercom, I ensure seamless customer interactions. Let’s collaborate to enhance your business operations.
I support businesses of all sizes in optimizing customer service operations. Let’s work together to improve your customer service and drive success.
Compétences
Danny Pro
hors ligne •
Temps de réponse moyen de 15 heures
Voir mes services
Assistance client
I will provide ebay listing and SEO optimized ebay listings designed to rank better
Assistance client
I will provide professional phone operator and dispatcher for your transportation needs
Portfolio
Expérience professionnelle
Dispatch
Charity Care Group Foundation • Temps plein
Jan 2026 - Present • 4 mos
1 year experience with Charity Transport, LLC as a dispatcher & operator. Dispatching Services: Daily execution of dispatching needs via platform, including routing possible same-day assignments, updating cancellations, providing driver/customer text support, and handling occasional duplicate trip deletions. Phone Trip Notifications: Provision of possible phone trip notifications for situations such as vehicle down or insufficient driver coverage. Trip Handling: Management of pre-assigned and standing order trips, as well as same-day or 24-hour notice trips requiring personal assistance during client call-outs. Guarantee: Assure dedicated availability for 9 hours per day during the hired period to meet operational requirements.
Technical Support Executive Specialist
Crorzar LLC - Seattle, Utah • Temps plein
May 2019 - Oct 2022 • 3 yrs 5 mos
My Job Descriptions at Crorzar LLC: Provide knowledgeable answers to customer phone and e-mail inquiries regarding products and brands. Assist clients on orders online. Deal with orders in the back office and liaise with logistics Follow up on orders and liaise with customers, retail, repair services, buyers, etc. Follow up on all customer requests to ensure the brand provides the highest level of customer service in the industry Manage ongoing customer relationships utilizing our CRM tools Develop collaborative, positive working relationships with staff. Assist customers with after-sales service issues Be a primary contact for customer inquiries about our products and brand. Able to communicate concisely our company policies to client Maintain and update regular client correspondence The Platform I use at Crorzar LLC is the following: Gsuites Live Chat Shopify Returnly Zen desk Zoho Gorgias Delight Chat
11 Avis
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Les plus pertinents
shahzadasaeed
Pakistan
Danny Pro provided exceptional dispatching and customer service support. Their communication was clear, timely, and professional throughout the entire process. They handled tasks efficiently, ensuring smooth coordination and prompt responses to customers. Their attention to detail and problem-solving...
Réponse du freelance
Utile?
goodbuy_shop
Client récurrent
Royaume-Uni
Danny is fantastic throughout the entire project. His communication was clear and consistent, with prompt replies that kept me informed every step of the way. His attention to detail was impressive, and he added a touch of creativity that really elevated the final product. He also delivered the project...
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charityllc
États-Unis
I highly recommend this seller's dispatching and support services. His professionalism and clear communication have been invaluable. I'm very satisfied with his work and will continue to utilize his services in the future.
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goodbuy_shop
Client récurrent
Royaume-Uni
Danny was great to work with, he’s a great communicator, organised and takes his work very seriously. We will continue to work with Danny on future projects.
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invasivebrown
États-Unis
Saqib is a proactive, productive and efficient dispatcher who can manage routes, plan trip schedules. He can handle calls,requests from operators, third-party suppliers, and their supervisors. He takes judgements with confidence and understands how to back them up. As a dispatcher his ability to work under pressure &communication is second to none
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