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Sarah Rabe
@sarah_alfaro
GVA, Executive Assistant, Bookkeeper and Payroll Specialist
Philippines
Anglais
À propos de moi
Results-driven professional with experience in customer service, fraud prevention, finance management, and executive virtual assistance. Skilled in handling sensitive accounts, managing financial records, resolving disputes, and providing administrative support for international clients.
Virtual Assistant with 3+ years Amazon customer service experience, 1 year fraud specialist at American Express, and worked for finance manager role. Skilled in admin support, bookkeeping, and handling sensitive data with accuracy and efficiency.
Compétences
Sarah Rabe
hors ligne •
Voir mes services
Comptabilité
I will do bookkeeping and payroll stuffs
Assistance générale
I will do general admin tasks and executive tasks
Portfolio
Expérience professionnelle
Fraud Specialist
American Express • Temps plein
Apr 2025 - Mar 2026 • 11 mos
Worked as a Fraud Specialist at American Express, responsible for reviewing and investigating potentially fraudulent transactions to protect both customers and the company. Analyzed account activity, identified suspicious patterns, and took appropriate actions such as blocking transactions, escalating cases, or confirming legitimacy with customers. Ensured compliance with company policies and security standards while maintaining accuracy, attention to detail, and strong decision-making in a fast-paced, high-risk environment.
Customer Service Associate
Amazon.com • Temps plein
Oct 2021 - Feb 2025 • 3 yrs 4 mos
Worked as a Customer Service Associate (CSA) at Amazon for 3 years, providing high-quality customer support while consistently meeting and exceeding key performance metrics. Recognized for strong performance in productivity, accuracy, and customer satisfaction, and received awards for consistently hitting and maintaining KPI targets. Handled customer inquiries efficiently, resolved issues with professionalism, and ensured a positive customer experience in a fast-paced environment.
