s
sarah_zap

Data Wizard

@sarah_zap

Fiver

Allemagne
Anglais, Allemand
Certaines informations sont présentées en anglais.
À propos de moi
5 + years of corporate QA & CS excellence. From certified trainer & team leader driving international expansions (Greece) to Project Manager with full P&L responsibility. Today, as Head of Quality Assurance, I lead our entire division. My superpower? Bridging the gap between classic performance management and cutting-edge tech. I specialize in designing custom QA systems, integrating AI-powered coaching tools (i2x), and complex Excel data analytics to maximize your KPIs and future-proof your operations. Let's elevate your customer service!... Plus d’infos

Compétences

s
sarah_zap
Data Wizard
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Saisie manuelle de données
I will sort, organize and clean your excel data in 12 hours
De20 $US / projetPlus de détails
Formules & Macros
I will fix excel formulas, vlookup, xlookup, and if statements
De10 $US / projetPlus de détails

Expérience professionnelle

Head of Quality Assurance Division

Consulting • Temps plein

May 2019 - Present • 7 yrs 3 mos

Strategic lead of the entire QA division. Responsible for designing global quality frameworks, advanced Excel data modeling, automated reporting, and implementing AI-driven coaching systems (i2x). Specialized in converting messy, unstructured data into clear, actionable business insights.