s
satoru_japan

Sato-jp

@satoru_japan
5,0(127)

Level 2

Japon
Japonais, Anglais
Certaines informations sont présentées en anglais.
À propos de moi
I have worked in customer service and marketing for international travelers. Currently, I have started my own company and am involved in creating SEO-optimized blogs and websites. I also handle customer service and provide consulting in these areas.... Plus d’infos

Compétences

s
satoru_japan
Sato-jp
55 $US/heure
hors ligne • 
Temps de réponse moyen de 5 heures

Voir mes services

Assistance générale
I will make phone calls in japanese on your behalf in japan
5,0(106)
Plans de voyage
I will book kirby cafe in tokyo osaka or hakata
5,0(12)

Vous souhaitez travailler sur une base horaire ?

Dites à Sato-jp ce dont vous avez besoin.

55 $US

/

heure

Portfolio

Expérience professionnelle

Founder & CEO / Professional Freelancer

MyMaple LLC • Indépendant

Dec 2022 - Present3 yrs 8 mos

As the founder of My Maple LLC, I manage and operate multiple businesses, including digital services. Providing professional phone call, reservation, and writing services for international clients. Operating and managing professional, SEO-optimized blogs. Planning and conducting private tours for visitors to Japan. Handling complex administrative tasks, customer support, and cross-border transactions. Ensuring strict adherence to deadlines and delivering high-quality results. https://www.mymaple.co.jp/en/

Rakuten

Certified Travel Services Manager / CS Manager

Rakuten • Temps plein

Dec 2009 - Dec 20145 yrs

Managed customer support and travel operations at Rakuten Travel, one of Japan's leading online travel agencies. Served as a Certified Travel Services Manager (a Japanese national qualification), overseeing travel arrangements and ensuring strict legal compliance. Led the launch and optimization of customer support centers for the travel sector. Trained and managed teams to deliver high-quality, professional customer service regarding bookings, accommodations, and itineraries. Resolved complex client issues and improved overall customer satisfaction. Leveraging this certified expertise to provide flawless reservation services and private tour planning for international visitors.

127 Avis
5,0

(123)
(3)
(1)
(0)
(0)
Détails de la notation
  • Niveau de communication avec le freelance
    5
  • Qualité de la livraison
    5
  • Valeur de la livraison
    4,9
1 à 5 avis sur 127
Trier par
Les plus pertinents
    K
    image-docs

    kinugitsune

    US

    États-Unis

    5

    I had a complicated issue with an office and needed someone who speaks better Japanese than myself to help me resolve it. Sato was fast, thorough, and thoughtful. I feel grateful for his service! He exceeded all expectations. I would highly recommend his service.

    50 $US

    Prix

    1 jour

    Durée

    gig

    Assistance générale

    Utile?
    Oui
    Non
    J

    jaryl_

    SG

    Singapour

    5

    Excellent service! Despite ordering the wrong package, Sato still went ahead to check on my order first. He was very warm and friendly throughout the process. Highly recommend & will engage his services again. Thank you Sato!

    50 $US

    Prix

    3 jours

    Durée

    gig

    Assistance générale

    Utile?
    Oui
    Non
    M
    image-docs

    mistertehais

    MY

    Malaisie

    5

    Sato was very detailed and professional. Eventhough the initial service was just for checking lost items, he also offered to collect and ship the items if the lost item is indeed mine.

    50 $US

    Prix

    4 jours

    Durée

    gig

    Assistance générale

    Utile?
    Oui
    Non
    C

    cobywon

    US

    États-Unis

    5

    Sato completely exceeded our expectations by helping us reserve at the Kirby Cafe via standby by suggesting multiple possible dates and times. Which was definitely to key to getting a table! So kind when I did incorrect and covered my mistake. So sweet!

    50 $US

    Prix

    1 jour

    Durée

    gig

    Plans de voyage

    Utile?
    Oui
    Non
    D

    dolosax

    US

    États-Unis

    5

    Satoru did an outstanding job and went far above and beyond! I hired him to contact 4 music shops to check stock for a specific saxophone model. He provided a clear, detailed breakdown from each store—including the fact that none had inventory or any idea when new stock would arrive—and even noted an...

    50 $US

    Prix

    4 jours

    Durée

    gig

    Assistance générale

    Utile?
    Oui
    Non