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Français
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Sato-jp
@satoru_japan
Level 2
Japon
Japonais, Anglais
À propos de moi
I have worked in customer service and marketing for international travelers. Currently, I have started my own company and am involved in creating SEO-optimized blogs and websites. I also handle customer service and provide consulting in these areas.
Compétences
Sato-jp
55 $US/heure
hors ligne •
Temps de réponse moyen de 4 heures
Voir mes services
Assistance générale
I will make phone calls in japanese on your behalf in japan
Plans de voyage
I will book kirby cafe in tokyo osaka or hakata
Vous souhaitez travailler sur une base horaire ?
Dites à Sato-jp ce dont vous avez besoin.
55 $US
/
heurePortfolio
Expérience professionnelle
Founder & CEO / Professional Freelancer
MyMaple LLC • Indépendant
Dec 2022 - Present • 3 yrs 8 mos
As the founder of My Maple LLC, I manage and operate multiple businesses, including digital services. Providing professional phone call, reservation, and writing services for international clients. Operating and managing professional, SEO-optimized blogs. Planning and conducting private tours for visitors to Japan. Handling complex administrative tasks, customer support, and cross-border transactions. Ensuring strict adherence to deadlines and delivering high-quality results. https://www.mymaple.co.jp/en/
Certified Travel Services Manager / CS Manager
Rakuten • Temps plein
Dec 2009 - Dec 2014 • 5 yrs
Managed customer support and travel operations at Rakuten Travel, one of Japan's leading online travel agencies. Served as a Certified Travel Services Manager (a Japanese national qualification), overseeing travel arrangements and ensuring strict legal compliance. Led the launch and optimization of customer support centers for the travel sector. Trained and managed teams to deliver high-quality, professional customer service regarding bookings, accommodations, and itineraries. Resolved complex client issues and improved overall customer satisfaction. Leveraging this certified expertise to provide flawless reservation services and private tour planning for international visitors.
122 Avis
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jaryl_
Singapour
Excellent service! Despite ordering the wrong package, Sato still went ahead to check on my order first. He was very warm and friendly throughout the process. Highly recommend & will engage his services again. Thank you Sato!
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arsenijezivkovi
Hong Kong
Sato provided outstanding service. He helped me determine whether my grandfather's Seiko watch could be repaired, and the entire process was smooth and stress-free. His communication was excellent, clear, and professional. He answered all of my questions with patience and made sure I understood every...
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candyhair81
États-Unis
This was an absolute amazing experience. The communication was impeccable, and the expectations were properly laid out. I will be contacting him again for future business.
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r_delatorre7
Client récurrent
Mexique
Absolutely incredible. Sato-san was quick, kind and attentive to all of the details of my reservation. We came across an issue where we had to postpone a booking and Sato-san was kind enough to move the delivery of my service to the new booking date. I’m very impressed and grateful with his services....
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sparklerae
États-Unis
Wonderful time working with Sato to book Kirby cafe for 4 people. Very professional, excellent communication and delivery time was quick considering it was a last minute booking. Thank you!
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