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Sato-jp
@satoru_japan
Level 2
Japon
Japonais, Anglais
À propos de moi
I have worked in customer service and marketing for international travelers. Currently, I have started my own company and am involved in creating SEO-optimized blogs and websites. I also handle customer service and provide consulting in these areas.
Compétences
Sato-jp
55 $US/heure
hors ligne •
Temps de réponse moyen de 4 heures
Voir mes services
Assistance générale
I will make a phone call on your behalf in japanese in japan
Plans de voyage
I will reserve kirby cafe from japan tokyo osaka hakata
Vous souhaitez travailler sur une base horaire ?
Dites à Sato-jp ce dont vous avez besoin.
55 $US
/
heurePortfolio
Expérience professionnelle
Founder & CEO / Professional Freelancer
MyMaple LLC • Indépendant
Dec 2022 - Present • 3 yrs 6 mos
As the founder of My Maple LLC, I manage and operate multiple businesses, including digital services. Providing professional phone call, reservation, and writing services for international clients. Operating and managing professional, SEO-optimized blogs. Planning and conducting private tours for visitors to Japan. Handling complex administrative tasks, customer support, and cross-border transactions. Ensuring strict adherence to deadlines and delivering high-quality results. https://www.mymaple.co.jp/en/
Certified Travel Services Manager / CS Manager
Rakuten • Temps plein
Dec 2009 - Dec 2014 • 5 yrs
Managed customer support and travel operations at Rakuten Travel, one of Japan's leading online travel agencies. Served as a Certified Travel Services Manager (a Japanese national qualification), overseeing travel arrangements and ensuring strict legal compliance. Led the launch and optimization of customer support centers for the travel sector. Trained and managed teams to deliver high-quality, professional customer service regarding bookings, accommodations, and itineraries. Resolved complex client issues and improved overall customer satisfaction. Leveraging this certified expertise to provide flawless reservation services and private tour planning for international visitors.
105 Avis
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henlomoto
États-Unis
Would 100% trust Sato with my travel plans again. Great experience and was so happy with the outcome as well. Thank you Sato! Worth every penny! :)
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michaelpoplawsk
Japon
The purpose of the project was website content update and SEO. The content was updated accordingly. Time will tell if SEO is improved.
Utile?
a_coll53
États-Unis
Sato went above and beyond to help me with a restaurant reservation! He truly exceeded expectations, was incredibly polite, and was extraordinarily diligent with his assistance and professionalism. I'm incredibly grateful for his help, and cannot wait for my trip to Japan. Should I ever need help with...
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bkownacki
États-Unis
Sato did exactly what I needed. He got the information I requested and relayed it in a timely manner, even handling a follow-up call that became necessary due to the circumstances of the order. 5 stars, will be using his services again if I need them.
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amadeozgz
Espagne
Exceptional service! He is incredibly professional, honest, and reliable. He helped me with a complex booking in Japan that required local verification and handled everything perfectly. His communication is top-notch and he truly cares about his clients. Highly recommended for anyone needing a personal assistant in Japan. 5 stars!
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