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Sato-jp
@satoru_japan
Level 2
Japon
Japonais, Anglais
À propos de moi
I have worked in customer service and marketing for international travelers. Currently, I have started my own company and am involved in creating SEO-optimized blogs and websites. I also handle customer service and provide consulting in these areas.
Compétences
Sato-jp
55 $US/heure
hors ligne •
Temps de réponse moyen de 4 heures
Voir mes services
Assistance générale
I will make phone calls in japanese on your behalf in japan
Plans de voyage
I will book kirby cafe in tokyo osaka or hakata
Vous souhaitez travailler sur une base horaire ?
Dites à Sato-jp ce dont vous avez besoin.
55 $US
/
heurePortfolio
Expérience professionnelle
Founder & CEO / Professional Freelancer
MyMaple LLC • Indépendant
Dec 2022 - Present • 3 yrs 9 mos
As the founder of My Maple LLC, I manage and operate multiple businesses, including digital services. Providing professional phone call, reservation, and writing services for international clients. Operating and managing professional, SEO-optimized blogs. Planning and conducting private tours for visitors to Japan. Handling complex administrative tasks, customer support, and cross-border transactions. Ensuring strict adherence to deadlines and delivering high-quality results. https://www.mymaple.co.jp/en/
Certified Travel Services Manager / CS Manager
Rakuten • Temps plein
Dec 2009 - Dec 2014 • 5 yrs
Managed customer support and travel operations at Rakuten Travel, one of Japan's leading online travel agencies. Served as a Certified Travel Services Manager (a Japanese national qualification), overseeing travel arrangements and ensuring strict legal compliance. Led the launch and optimization of customer support centers for the travel sector. Trained and managed teams to deliver high-quality, professional customer service regarding bookings, accommodations, and itineraries. Resolved complex client issues and improved overall customer satisfaction. Leveraging this certified expertise to provide flawless reservation services and private tour planning for international visitors.
134 Avis
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dolosax
États-Unis
Satoru did an outstanding job and went far above and beyond! I hired him to contact 4 music shops to check stock for a specific saxophone model. He provided a clear, detailed breakdown from each store—including the fact that none had inventory or any idea when new stock would arrive—and even noted an...
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jaryl_
Singapour
Excellent service! Despite ordering the wrong package, Sato still went ahead to check on my order first. He was very warm and friendly throughout the process. Highly recommend & will engage his services again. Thank you Sato!
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cobywon
États-Unis
Sato completely exceeded our expectations by helping us reserve at the Kirby Cafe via standby by suggesting multiple possible dates and times. Which was definitely to key to getting a table! So kind when I did incorrect and covered my mistake. So sweet!
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kinugitsune
États-Unis
I had a complicated issue with an office and needed someone who speaks better Japanese than myself to help me resolve it. Sato was fast, thorough, and thoughtful. I feel grateful for his service! He exceeded all expectations. I would highly recommend his service.
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frasboth
Italie
Collaboration en cours
Exceptional service delivery by Mr Sato. He helped us with a restaurant reservation that our hotel said was not available yet, at a restaurant with rather limited seating options, but Mr Sato delivered it in no time. I couldn't praise him more.
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