
Vanessa M
Multilingual Business Assistant, Translator, and Content Creator
Compétences

Voir mes services

Expérience professionnelle
Order Management Specialist
Siemens • Temps plein
Jun 2021 - Present • 5 yrs 4 mos
Order processing for Digital Industries in SAP R3, B2B client management including multilingual correspondence with clients & suppliers, delivery coordination and complaint handling.
Customer Success Manager
See Tickets France • Temps plein
May 2017 - Mar 2020 • 2 yrs 10 mos
Full account management for event organizers in German, English and Italian. Led major event-planning projects with renowned partners (Zermatt Unplugged, Zurich Film Festival).
Business Unit Manager / Team Leader
MS Direct AG • Temps plein
Jul 2011 - Mar 2017 • 5 yrs 8 mos
Led 40+ employees across multilingual campaigns (UBS, Nikon, Sanitas, Sunrise). Improved customer satisfaction by 40% in 2 years.