Diamond Vera

Ecommerce Email Marketing Specialist

Feralyx • Freelance

Aug 2026 - Sep 2026 • 1 mo

I help ecommerce businesses connect their store activity with targeted email marketing and automated customer journeys. My work focuses on creating an organized foundation where customer behavior can be used to deliver more relevant communication and create additional sales opportunities. I work with ecommerce data, customer segmentation, email campaigns, automated flows, and lifecycle messaging. This includes setting up customer journeys around new subscribers, product browsing, abandoned carts, purchases, post-purchase engagement, repeat purchases, and inactive customers. I also focus on email structure and design so campaigns are clear, relevant, and aligned with the intended customer action. The objective is to connect ecommerce activity with timely marketing communication instead of relying entirely on manual campaigns. By combining ecommerce marketing, email automation, customer segmentation, and lifecycle strategy, I create systems designed to improve customer engagement, recover missed purchase opportunities, encourage repeat purchases, and support sustainable revenue growth.

CRM & Sales Automation Specialist

DashReels • Indépendant

Jul 2026 - Aug 2026 • 1 mo

I help businesses organize their sales processes through structured CRM systems, sales pipelines, and automated workflows. I focus on creating a clear path for prospects from their initial interaction through qualification, follow-up, proposal, negotiation, and conversion. My work involves structuring pipelines, organizing contact and deal information, defining sales stages, creating follow-up processes, and automating repetitive sales activities. I also help businesses create systems that make it easier to identify which leads require attention and where each opportunity currently stands. Rather than treating a CRM as simply a database, I structure it as an operational sales system that supports consistent lead management and follow-up. Automation can be used to reduce repetitive tasks, improve response consistency, and help sales teams maintain visibility across active opportunities. The overall goal is to create a more organized sales process that reduces missed opportunities and gives the business a clearer system for managing prospects and customers.

CRM & Workflow Automation Specialist

Reece Co • Indépendant

Jun 2026 - Jul 2026 • 1 mo

I build structured CRM and workflow systems that help businesses organize leads, manage opportunities, track tasks, and automate repetitive processes. I start by understanding how the business currently handles leads and operations, then map the workflow from the initial contact through follow-up and completion. For CRM projects, I organize boards, fields, statuses, ownership, priorities, deadlines, and other information required to give teams a clear view of their work. I then create workflow automations for repetitive actions such as assigning tasks, updating statuses, creating reminders, and moving work forward when specific conditions are met. The objective is to reduce manual tracking and create a centralized system where teams can clearly see what needs attention, who is responsible, and what stage each opportunity or task has reached. I focus on building practical CRM systems that improve organization, visibility, accountability, follow-up, and operational efficiency.