
Cornelia S
CRM and Account Management Specialist, Sales Support, German and English
Compétences

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Expérience professionnelle
Airline Key Account Manager
Stuttgart Airport • Temps plein
Dec 2023 - Present • 2 yrs 11 mos
Managed and developed 10 international airline key accounts as the primary point of contact Led renegotiations and renewals of multiple ground handling contracts with annual revenue per contract of €1–5M Coordinated and aligned with internal and external stakeholders to ensure smooth flight operations
Account Manager
SOLCOM GmbH • Temps plein
Mar 2023 - Aug 2023 • 5 mos
Conducted systematic research and identification of potential new B2B customers Executed proactive cold calling and email outreach to build initial customer relationships Managed the full placement process from job posting and active sourcing through to interviews, price negotiations and contract preparation
Team Lead Sales
Mobene GmbH • Temps plein
Dec 2019 - Mar 2023 • 3 yrs 3 mos
Led a 5-person inside sales team focused on existing customer management and new customer acquisition (B2B & B2C) Set clear sales targets and provided regular coaching to increase prospecting and acquisition activities Optimised complaint handling processes and maintained close customer communication, resulting in a sustainable reduction in complaints