s
secondcuppress

PhilC

@secondcuppress

Helpdesk and exec support templates and SOPs

États-Unis
Anglais
Certaines informations sont présentées en anglais.
À propos de moi
I work a daytime corporate senior desktop and executive support position. I write the replies, work notes, and checklists I wish the other business units and teams had added. You get paste-ready templates: first-ticket replies, “it’s broken” follow-ups, VIP request logs, offboarding, shift handoffs, and "I'm locked out" responses that do not make the user feel stupid. Language you can send to your team on a Monday morning or directly to a user. I do not need access to your systems. Based in New Jersey. US hours.... Plus d’infos

Compétences

s
secondcuppress
PhilC
hors ligne • 

Voir mes services

Rédaction technique
I will write helpdesk and exec support templates and sops
De45 $US / projetPlus de détails

Expérience professionnelle

Confidential

Senior Desktop & Executive Support

Confidential • Temps plein

Mar 2011 - Present • 15 yrs 6 mos

Senior desktop and executive support for a large organization. Tickets, access, VIP requests, written updates, onboarding, offboarding.