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Felicia D
@sf_felicia
Salesforce Senior Consultant
États-Unis
Anglais
À propos de moi
I am a Senior Salesforce Consultant and COO with 12+ years of experience specializing in digital transformation. I have led 500+ discovery calls and 200+ implementations for enterprise clients like Warner Bros. and Kaiser Permanente, bridging the gap between business strategy and technology.
Compétences
Felicia D
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Gestion de la relation client
I will optimize your salesforce CRM with expert consulting
Gestion de la relation client
I will create salesforce reports and dashboards
Expérience professionnelle
Senior Salesforce Consultant / Business Analyst
Freelancing Career • Temps plein
Sep 2015 - Jul 2026 • 10 yrs 10 mos
With 12+ years specializing in Salesforce consulting, I've helped organizations transform how they sell, serve customers, and operate. My day-to-day work centers on helping enterprise clients solve business problems through discovery, solution design, Salesforce consulting, pre-sales demonstrations, business analysis, and implementation strategy. I've personally led 500+ sales discovery calls and delivered 200+ Salesforce implementations for organizations across media, healthcare, public sector, financial services, energy, education, and consumer goods, including Warner Bros., Kaiser Permanente, and Southern California Edison. Throughout my career I've worked directly with executive stakeholders, led client engagements, supported enterprise sales efforts, delivered product demonstrations, gathered business requirements, and driven successful Salesforce adoption. Areas of expertise include: • Salesforce Consulting • Business Analysis • Solution Engineering & Pre-Sales • Discovery Workshops • Salesforce Solution Design • CRM Strategy • Sales Process Optimization • Executive Consulting • Business Development • Client Success
