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Shah nawaz khan
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Branch Operation Manager
Habib Bank Limited • Temps plein
Dec 2017 - Present • 8 yrs 8 mos
As an operation manager i oversee daily branch operations floor management service quality audit and commplaince customer complaint resolution, and transactions suppervision. i ensure smooth and efficient banking operations while maintaing regulatory requirements and high customer services standards. i also manage operational controls, identify process improvements, support staff performance, and ensure timely resolution of customer and operational matters.