Shahinoor Islam

AI Automation & AI Agents Specialist

Knock Knock Platform • Freelance

Jul 2026 - Present • 2 mos

✅ AI Agents: Built intelligent agents for lead qualification, customer support, and engagement. ✅ AI Voice Agents: Developed voice systems for calls, booking, and automated follow-ups. ✅ Automation: Created n8n workflows, CRM integrations, APIs, and webhooks. ✅ OpenAI: Integrated AI into business processes and customer communication. ✅ Lead Automation: Automated lead capture, nurturing, routing, and reactivation. ✅ CRM: Connected AI systems with GoHighLevel and other business platforms.

GoHighLevel (GHL) Automation Specialist

GoHighLevel Expert - Go HighLevel Consultant - GHL Agency • Temps partiel

Feb 2026 - Jul 2026 • 5 mos

✅ CRM: Built and optimized GoHighLevel CRM systems and pipelines. ✅ Automation: Created workflows for lead capture, nurturing, follow-ups, and reactivation. ✅ Funnels: Built landing pages, forms, surveys, calendars, and sales funnels. ✅ Communication: Automated SMS, email, missed-call text-back, and appointment reminders. ✅ Integrations: Connected GHL with n8n, OpenAI, APIs, webhooks, and external tools. ✅ AI: Integrated AI chatbots and AI agents into GHL workflows for smarter lead management.

AI Automation & AI Agents Specialist

consultingheads • Freelance

Feb 2025 - Oct 2025 • 8 mos

AI Automation & Business Systems- Design and build intelligent automation systems that reduce manual work and improve business operations. ✅ GoHighLevel (GHL): CRM setup, pipelines, workflows, funnels, forms, calendars, campaigns, and lead management. ✅ n8n Automation: Build custom workflows, multi-step automations, API integrations, webhooks, and business process automation. ✅ AI Voice Agents: Develop AI-powered voice agents for lead qualification, inbound calls, appointment booking, and follow-ups. ✅ AI Chatbots & AI Agents: Build conversational AI systems for lead capture, customer support, qualification, and automated responses. ✅ Custom API Integrations: Connect AI models with CRMs, websites, business tools, and custom applications. ✅ Lead & Sales Automation: Automate lead capture, nurturing, SMS/email follow-ups, appointment reminders, reactivation, and sales pipelines. ✅ Business Process Automation: Replace repetitive manual tasks with reliable, scalable systems designed around each business's workflow.