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Shamim
@shamimnalubega
Virtual Assistant and Excel Data Entry Specialist
Ouganda
Anglais
À propos de moi
Hello there! am looking for a virtual assistant and excel specialist to handle and execute tasks for you or your business, look no further am a certified secretarial pro, a virtual assistant ,excel specialist and an executive assistant .My aim is to keep both your data and finances organized through expense tracking ,data entry receipt management, income logging ,inbox management, calendar management, book keeping and any other administrative work. I prioritize confidentiality of information, urgency ,communication and accountability whenever needed, don't hesitate to text me , order now!
Compétences
Shamim
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Assistance générale
I will do expert excel data entry and virtual assistant tasks
Assistance générale
I will do fast data entry, professional typing, and excel formatting
Expérience professionnelle
Operations Team Lead & Virtual Assistant
Fintech • Temps plein
May 2023 - Present • 3 yrs 4 mos
Served as the primary Virtual Assistant and Operations Team Lead for a fast-paced financial technology application. Successfully managed complex daily operations, executive calendars, and high-volume email inboxes, implementing a strict email triage system to prioritize urgent business communications. Supervised, trained, and coached a remote customer support team, optimizing digital workflows, reducing response times by 15%, and improving overall team efficiency. Extracted, cleaned, and organized large user data sets using SQL queries and Advanced Excel techniques (including Pivot Tables, data cleaning, and tracking sheets) to generate comprehensive weekly performance reports for executive stakeholders. Designed and executed strategic digital outreach, onboarding, and customer retention campaigns that successfully scaled the platform’s user base from scratch, directly contributing to a documented 60% net profit increase. Maintained absolute data privacy, ensuring secure handling of sensitive financial records and customer credentials across all cloud platforms.
