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Shanika B
@shanikabryant
Field Sales Consultant
États-Unis
À propos de moi
I’m a finance graduate, MBA candidate, and experienced sales professional with a strong background in business writing, customer service, training, and professional communication. I help turn ideas into polished, clear, and professional content that connects with the right audience. Whether you need resumes, bios, product descriptions, social media content, or business writing, I bring strategy, detail, and a client-focused mindset to every project. My goal is to help you look professional, communicate clearly, and feel confident about the final result, every time with care.
Compétences
Shanika B
hors ligne •
Temps de réponse moyen de 11 heures
Voir mes services
CV
I will write your resume and professional bio
Expérience professionnelle
Account Management
Sealy • Temps plein
Sep 2023 - Present • 2 yrs 8 mos
As an Account Manager at Tempur Sealy, I support retail partners by driving sales growth, strengthening product knowledge, and improving the customer experience. My role includes managing account relationships, training retail sales associates, supporting product launches, and providing stores with strategies to sell Tempur-Pedic, Sealy, and Stearns & Foster products more effectively. Key Responsibilities: Manage and support retail account relationships across multiple store locations. Train retail sales associates on product features, benefits, and step-up selling strategies. Support store teams with product knowledge, sales techniques, and customer engagement tips. Assist with product launches, in-store events, and brand education initiatives. Review store performance, identify growth opportunities, and recommend ways to improve results. Communicate business priorities clearly and help teams stay aligned with company goals. Achievements: Supported successful product launches and in-store training events across multiple retail locations. Helped improve sales associate confidence by providing clear, hands-on product education. Strengthened product presentation and selling strategies for Tempur-Pedic, Sealy, and Stearns & Foster. Contributed to account growth by identifying opportunities and supporting store-level execution. Recognized for strong communication, relationship-building, account support, and presenting to large groups.
Sales Trainer
Xfinity • Temps plein
Dec 2016 - Aug 2023 • 6 yrs 8 mos
As a Sales Trainer at Comcast / Xfinity, I helped support sales performance by training team members on products, services, customer conversations, and effective selling strategies. My role focused on helping employees build confidence, improve communication, and better understand how to match customers with the right solutions. Key Responsibilities: Trained sales representatives on Xfinity products, service features, promotions, and sales processes. Coached team members on customer engagement, objection handling, upselling, and closing techniques. Supported new hire development by helping employees understand systems, expectations, and sales goals. Provided feedback and guidance to improve sales conversations and customer experience. Helped reinforce company standards, product knowledge, and service quality. Supported team performance by identifying areas for improvement and sharing best practices. Achievements: Helped improve employee confidence through hands-on coaching and product education. Supported sales growth by teaching stronger communication and selling strategies. Contributed to smoother onboarding and training for new and existing team members. Recognized for strong communication, leadership, patience, and ability to explain information clearly. Helped team members improve customer conversations by focusing on needs-based selling and solution-focused service.
