Parcourir les catégories
Explorer
Fiverr Pro
Français
$
USD
Shanti T
@shanti_pro
Assistant Manager Retail Operations
Inde
Anglais
À propos de moi
I am an experienced Customer Service and Sales professional with 9 years of hands-on experience, including 2 years as a Retail Store Assistant Manager. I specialize in managing customer relationships, boosting sales performance, and leading front-line teams with a focus on service excellence and KPI tracking. I am committed to delivering exceptional service while exceeding targets through a customer-centric approach.
Compétences
Shanti T
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Succès client
I will provide professional customer service and sales support
Expérience professionnelle
Customer Service Manager
Bajaj Finserv • Temps plein
Jul 2017 - Mar 2023 • 5 yrs 8 mos
Customer-focused Manager with experience in NBFCs. Expertise in customer service, cross-selling, and branch operations. Proven ability to drive revenue growth through strategic cross-selling. Skilled in team leadership, relationship management, and exceeding sales targets. Responsible for credit operations, cash management, and fostering customer loyalty within the branch.
