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Fiverr Pro
Français
$
USD
Sha Rodriguez
@shashapotz
Executive Virtual Assistant,Shopify and Admin Support, Customer Support
Philippines
Anglais, Tagalog
À propos de moi
Hi! I'm Sharah, a reliable Virtual Assistant with 8+ years of experience supporting entrepreneurs and businesses. I specialize in executive assistance, administrative support, customer service, Shopify management, data entry, web research, email and calendar management, and social media support. I'm detail-oriented, organized, and committed to delivering accurate, high-quality work on time. My goal is to help you save time, stay organized, and grow your business with dependable virtual support.
Compétences
Sha Rodriguez
hors ligne •
Temps de réponse moyen de 4 heures
Voir mes services
Édition d'images de produits
I will remove image background and add images
Assistance générale
I will be your reliable personal virtual assistant
Portfolio
Expérience professionnelle
E-commerce Operations & Fulfillment Coordinator
Facebook • Indépendant
Dec 2022 - Jul 2026 • 3 yrs 7 mos
Easha Online Shop | Owner - Oversee daily operations across Shopee, Lazada, TikTok Shop, Facebook Marketplace, Instagram, and Facebook pages. - Manage social media pages, create basic promotional content, schedule posts, respond to messages/comments, and support customer engagement. - Process orders with accurate picking, packing, labeling, and quality checks before shipment. - Monitor inventory levels, coordinate replenishment, and manage shipping, tracking, returns, and customer complaints. - Update listings, pricing, and stock; generate sales and inventory reports.
Operations & Executive Assistant / E-commerce Coordinator
Singapore • Temps plein
Dec 2024 - Oct 2025 • 10 mos
Morning Shine Limited - Managed full e-commerce operations across two Shopify stores, Shopee, Lazada, and social platforms including product listings, website updates, website design support, inventory, fulfillment, and customer support. - Managed social media pages by assisting with content updates, customer inquiries, engagement, product information, and complaint handling. - Provided executive support including calendar management, travel coordination, expense reporting, meeting coordination, and documentation. - Executed retail pop-up operations in Singapore, including scheduling, sales tracking, GST logs, preorder coordination, and performance reporting. - Coordinated with distributors, retail partners, and internal teams for product launches, marketplace requirements, pricing, invoices, and operational follow-ups.
Customer Care Management | CSR II
DoorDash
Nov 2024 - Jan 2025 • 2 mos
TTEC Customer Care Management | CSR II - DoorDash Account | Dec 2024 - Jan 2025 - Resolved customer and driver concerns regarding orders, refunds, payments, account access, and delivery issues. - Handled high-volume inquiries while meeting service level agreements and quality standards. - Documented cases accurately and escalated complex issues appropriately.
1 Avis
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Détails de la notation
- Niveau de communication avec le freelance
- À recommander à un ami
- Service conforme à la description
1 à 1 avis sur 1
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Les plus pertinents
deleonme
Philippines
Seller is great! Easy to communicate with and she sent the deliverables a day before the deadline. I also liked the way my pictures turned out. Highly recommended.
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