Muhammad Kamran

@shaykhkamran

Customer Support Representative

Pakistan
Ourdou, Anglais
Certaines informations sont présentées en anglais.
À propos de moi
What I Offer: Customer Support Prompt, empathetic, and professional communication Email, and social media support CRM tools experience (e.g Zendesk, Freshdesk, HubSpot) Handling inquiries, complaints, and follow-ups with care Multilingual support (if applicable) Content Writing SEO-optimized blog posts, articles, and web content Clear, engaging, and brand-aligned writing Product descriptions, newsletters, and social captions Strong research and editing skills Adaptable tone for different industries and audiences Graphic Designing Eye-catching social media graphics and branding mater... Plus d’infos

Compétences

s
shaykhkamran
Muhammad Kamran
hors ligne • 

Voir mes services

Assistance client
I will provide professional customer support via email and chat
De5 $US / projetPlus de détails
Assistance client
I will manage your zendesk tickets and deliver excellent customer service
De15 $US / projetPlus de détails

Portfolio

Expérience professionnelle

Coursera

Customer Support Representative

Coursera

Feb 2023 - May 2024 • 1 yr 3 mos

- Provided professional customer support through live chat, email, and phone support - Assisted customers with inquiries, complaints, and order-related issues - Maintained high customer satisfaction through clear communication and quick problem-solving - Managed customer records and support tickets using CRM tools - Delivered friendly, professional, and timely support to clients - Improved customer experience by resolving issues efficiently and professionally