
Sherry F
Instructional Designer eLearning Developer
Compétences

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Portfolio
Expérience professionnelle
Founder & Instructional Designer fr
Self Employed • Temps partiel
Dec 2019 - Present • 6 yrs 7 mos
● Delivered 20+ freelance eLearning projects for corporate clients, building interactive courses, job aids, and digital learning resources using Articulate Storyline 360, Rise 360, Camtasia, and Vyond. ● Administered LMS platforms end-to-end — course creation, learner enrollment, content updates, and completion tracking — supporting consistent, on-time training delivery across every project. ● Reduced client review cycles by building standardized, reusable course templates and asset libraries, improving turnaround time on repeat engagements. ● Tested every course prior to release for navigation, SCORM compliance, and content accuracy, maintaining a zero-defect launch record across client deliveries. ● Coordinated virtual and instructor-led training logistics, learner communications, and facilitator support to ensure smooth training rollouts.
Customer Service & Technology Associate
Staples Canada
Jan 2022 - Jan 2025 • 3 yrs
Delivered technology guidance and customer education, translating technical product information into clear, confidence-building explanations for a non-technical audience. Balanced high-volume customer requests in a fast-paced environment while maintaining accurate service documentation.